1. Introduction
CloudShots Tech respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, submit an enquiry, request a consultation, contact us, or interact with our services.
CloudShots Tech provides cloud, security, datacenter, infrastructure, networking, collaboration, and managed technology solutions for businesses. The website is designed to help users learn about our services, contact our team, and submit business enquiries.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you submit a form, request a consultation, call us, email us, or contact us through the website, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Designation or job title
- City, state, or location
- Service requirement
- Message or enquiry details
- Any other information you choose to share with us
Business and Technical Information
Depending on the nature of your enquiry, we may collect business-related or technical information such as:
- Existing cloud platform or infrastructure details
- Service requirements
- Security or networking requirements
- Datacenter, backup, cloud, or collaboration needs
- Information required to prepare proposals, consultations, or recommendations
Please do not share passwords, confidential credentials, access keys, or sensitive internal system details through website forms unless specifically requested through a secure and authorised process.
Website and Usage Information
When you visit our website, we may automatically collect limited technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referral source
- Approximate location
- Website interaction data
This helps us improve website performance, user experience, marketing, and security.
3. How We Collect Information
We may collect information through:
- Contact forms
- Consultation request forms
- Service enquiry forms
- Callback request forms
- Email communication
- Phone calls
- WhatsApp or chat tools, if enabled
- Website cookies
- Analytics tools
- Advertising and remarketing tools
- Security, spam-protection, and website optimisation plugins
- Any other direct communication with CloudShots Tech
4. How We Use Your Information
We may use your information to:
- Respond to your enquiry
- Contact you regarding your service requirement
- Schedule consultations or meetings
- Understand your business needs
- Recommend suitable cloud, security, infrastructure, or managed service solutions
- Prepare quotations, proposals, or service recommendations
- Provide customer support
- Improve our website, services, and communication
- Run digital marketing, SEO, PPC, and remarketing campaigns
- Analyse website traffic and user behaviour
- Prevent spam, fraud, misuse, or unauthorised access
- Comply with legal, regulatory, or contractual obligations
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and support marketing activities.
Cookies may be used for:
- Website functionality
- Website analytics
- Performance improvement
- Security and spam protection
- Advertising and remarketing
- User experience improvement
We may use third-party tools such as Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, search engine tools, or similar platforms, if enabled.
You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
6. Sharing of Information
We do not sell your personal information.
We may share your information only where necessary for business, service, operational, or legal purposes. This may include sharing information with:
- Cloud service providers
- Datacenter partners
- Security solution partners
- Technology vendors or OEMs
- Hosting providers
- Website developers or maintenance teams
- CRM or email service providers
- Analytics and advertising platforms
- Legal, regulatory, or government authorities, where required by law
- Internal team members who need the information to respond to your enquiry or provide services
Where services involve third-party cloud, security, infrastructure, or software platforms, your information may also be processed according to the relevant third-party provider’s own terms and privacy policies.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.
These measures may include:
- Secure website hosting
- SSL/HTTPS protection
- Access control
- Website security tools
- Spam protection
- Malware or threat monitoring
- Restricted internal access
- Data backup and recovery practices, where applicable
However, no website, cloud system, or internet-based transmission can be guaranteed to be completely secure. Users should also take care when sharing information online.
8. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including:
- Responding to enquiries
- Providing services
- Maintaining business records
- Following up on service requirements
- Meeting legal, tax, accounting, or regulatory requirements
- Improving website and marketing performance
Marketing-related data may be retained until you opt out or request deletion, subject to legal and operational requirements.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access information about the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for specific processing activities
- Request grievance redressal
- Nominate another person to exercise your rights, where applicable
To exercise your rights, contact us at:
connect@cloudshots.in
We may need to verify your identity before processing your request.
10. Marketing Communications
If you submit an enquiry or contact us, we may use your contact details to send service-related communication, follow-ups, proposals, or relevant business information.
You may opt out of promotional or marketing communication by contacting us at connect@cloudshots.in or by using the unsubscribe option where available.
Even if you opt out of marketing communication, we may still send necessary service-related or transactional communication.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, partner pages, cloud providers, or external resources.
We are not responsible for the privacy practices, content, policies, or security of third-party websites. You should review their privacy policies before sharing any information with them.
12. Children’s Privacy
Our website and services are intended for businesses and professional users.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it as required by applicable law.
13. International Data Processing
Depending on the technology tools, cloud platforms, hosting providers, analytics tools, advertising platforms, or service providers we use, your information may be processed or stored in India or other countries.
Where applicable, we will handle such processing in accordance with applicable data protection requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
We encourage users to review this page periodically.
15. Contact Us
For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:
CloudShots Tech / CloudShots Technologies
Legal Name: CloudShots Technologies
Address: 88/26, Thavarekere Main Road, BTM 1st Stage, Bangalore – 560029
Email: connect@cloudshots.in
Phone: +91 9342427054
